We Stop the Sneaky Time Thief

Businesses don't run by chance - they run on repeatable tasks. Every role is built on a series of routines designed to keep your company running smoothly and at peak efficiency. But every time an employee hits a snag (which happens daily!) your company stops operating efficiently and starts losing money.

A sneaky time thief lurks in every business. And it's not long lunches, never-ending meetings, or social media scrolling. 

It's UNDOCUMENTED REPEATABLE TASKS.

Businesses overlook the hidden costs associated with this sneaky thief. In its article Bridging the Information Worker Productivity Gap, IDC reports that employees repeatedly searching for help on how to complete a task accounts for a 21.3% loss of productivity. Your employees are your greatest asset, but they spend 1.5 hours/day - one fifth of their work day - searching help. And it's costing businesses just under $20,000 per worker per year. 

 We call him the Sneaky Time Thief because this happens daily and is seen to be just "part of the work day. Nobody pays it much attention, and nobody takes steps to stop it.  Employees inadvertently waste time when they:  

• Can't remember how to do something.
• Ask a co-worker if they remember.
• Try their best and complete tasks wrong. Or simply skip them (leaving others to pick up the slack).

Your business runs on repeatable tasks, but explaining them repeatedly is a waste of time.

If your company's tasks and procedures aren't well-documented and easily accessible, you're giving the Sneaky Time Thief carte blanche to continue perpetrating the most insidious, wide-spread, and overlooked crimes imaginable against your business - wasting time and money.