Completely customized to your company’s needs, your Procedure Portal can include written instructions, short videos, images, links to forms and web pages, and more. A knowledgeable employee is a more effective contributor. When employees know where to find answers, they perform confidently and more efficiently.
We document the steps your employees should follow to complete tasks correctly. With accurate procedures always at their fingertips, the age-old issue of some employees doing it THIS way and others doing it THAT way is resolved for good!
Research shows that the average person needs to repeat a multi-step task five to seven times before they can do it on their own. This means that even after you've trained them, your staff will still need help.
Maybe they'll spin their wheels, maybe they'll come to you, or maybe they'll ask another employee who will need to stop what they're doing to help them. None of these are efficient actions.
If you provide a custom Procedure Portal for your workforce, they'll be able to find help on their own.
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